Scanner: Issue with importing handwritten recipes
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Cami Brazell
Tried to import a recipe from Google Photo and got this "No recipe found in the selected photos. Please try again." During the attempted import got a message that said "listing ingredients" so it evidently knew it was a recipe.
So far, my experience with your app is beyond unsatisfactory. Does it actually do anything you claim it does?
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Jan
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Jan
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Cami Brazell
I attached a copy of a recipe I tried to upload but got the "file is too large" error. The only change I made to the photo was rotating it.
I apologize for the snarkiness of my original post - I was very frustrated. Since then I have spent hours researching recipe/meal planning apps and there is nothing that interests me more than Mr. Cook - as long as this issue can be resolved, I will happily pay for the pro version.
Jan
Cami Brazell: Thanks a lot. I'll fix the issue as soon as possible and will let you know once it's done. No worries, I understand that errors are super annoying and it's always my priority to fix them fast. Have a great day. Best, Jan 🙏
Jan
Cami Brazell: Could you please try again?
Jan
Hey Cami Brazell, sorry for any inconvenience. Could you please send me the photo of your handwritten recipe? That way it's easier to test and reproduce any issues. I'm happy to fix it as soon as possible. Best, Jan
Cami Brazell
Jan
Cami Brazell
It worked! The top image was saved to my recipes.
Cami Brazell
The recipe on the bottom is the one that I couldn't download because I got an error "file too big". Today I was able to add both to my recipes so it looks like you fixed it! You have amazing customer service! I will be definitely be getting the pro version!
Jan
Cami Brazell: Thank you very much! I am glad you like the app and support my development. Please create a new post if you have any feedback in the future. Have a great day!
I would really appreciate a review in the App Store or Play Store 🙏